Intro


Regional business class on short Asian flights can be hit or miss – you’re often paying premium prices for rushed service and basic lounge food.

Cathay Pacific’s 2.5-hour Bangkok to Hong Kong route proves it doesn’t have to be that way.

Starting with one of Asia’s most thoughtfully designed airport lounges, this was a solid example of how to do premium travel right on shorter flights.

The Pier


Located near Gate 65 in Terminal 1, The Pier requires a decent walk from security, but it’s worth it.

At 3,300 square metres, it accommodates 550 guests, but thanks to innovative design, it never feels crowded.

The space features emerald green tiles, brass lighting, limestone, cherry wood, and leather seating that make you forget you’re in an airport.

But the real value is in the five distinct zones, each serving a specific purpose

The Teahouse

Not just tea bags in hot water, properly curated Jing Tea selections, from Ceylon breakfast to jasmine spring tips, all displayed in glass containers with clear labelling

Tea arrives in white ceramic teapots alongside small pastries, served in an area with brown leather sofas against striking green tile walls.

It’s genuinely calming, a real retreat from terminal chaos.

The fresh juices looked good, and the biscuit selection was surprisingly decent quality.

What impressed me was the continuation of this tea service onboard in business and first class, Cathay understands that premium touches should be consistent.

The Noodle Bar

This is where The Pier really delivers.

Made to order Hong Kong specialties, including Dan Dan noodles with spicy peanut sauce, wonton noodles, and various dim sum options.

Food typically arrives within five minutes, and the Dan Dan noodles were genuinely good, rich, nutty sauce with just enough heat.

This made to order concept is a signature feature of Cathay lounges, and it’s exactly the kind of authentic local cuisine that makes lounge experiences enjoyable.

The Food Hall

Goes beyond typical lounge fare with stone-oven-baked focaccia and pizza, artisan breads, quality cheese and charcuterie selections, and a salad bar.

The visual presentation matters: pickled vegetables in glass jars, fresh pastries properly displayed, and that stone oven creating some theatre around pizza preparation.

The La Marzocco coffee station serves excellent espresso, which is particularly important when spending hours here during connections.

Pre Departure


Onboard, I found a bottle of water and the inflight menu waiting. The crew offered pre-departure beverages, and I selected champagne served alongside a refreshing hot towel.

What stood out was Lillian, the cabin manager, who took the time to introduce herself to each passenger before takeoff personally.

This wasn’t scripted, but a genuine effort to make us feel welcomed.

The crew’s comprehensive drink orders before departure further eliminated any potential interruptions.

Meal Service


For a 2.5-hour flight, Cathay offered surprisingly robust meal service with three proper choices: braised chicken, Australian beef tenderloin, and miso halibut.

I selected the halibut, and the presentation was immediately impressive – attention to visual details you don’t expect on short regional flights.

The seaweed accompaniment came beautifully wrapped, and the prawn starter deserves mention: exceptionally fresh and perfectly chilled.

My miso halibut was expertly prepared – tender, flaky fish with delicate umami notes that enhanced rather than overwhelmed the natural flavour.

The miso glaze added savoury depth without the artificial saltiness you often get in airline adaptations of Japanese cuisine.

The bread service was brought around multiple times.

The French wine selection was genuinely good – the Pinot Noir paired beautifully with dessert and showed real curation rather than generic airline wine purchasing.

I also tried their signature “Cathay Delight” mocktail, which was refreshing rather than too sweet – kiwi, coconut milk, and fresh mint.

The Hรคagen-Dazs ice cream was of high quality, although I prefer it when airlines serve house-made desserts in business class rather than pre-packaged options.

The entire meal service took about 50 minutes from start to finish, which felt slightly rushed for business class but was understandable given the flight duration.

Here’s the problem: once meal trays were cleared, the crew largely disappeared from the cabin.

However, service was prompt and professional when I requested an espresso.

Economy Class


I walked through economy to observe their service, and Cathay maintains impressive standards even in the back.

Three meal choices on a 2.5-hour flight are generous, and they provide proper metal cutlery rather than plastic.

The economy meal presentation looked appetising, with good portions and the same Hรคagen-Dazs ice cream service as business class.

Conclusion


What makes this experience distinctly Cathay is its commitment to Hong Kong’s East-meets-West culture.

The Pier’s tea service reflects genuine Chinese hospitality traditions, while the noodle bar showcases authentic Hong Kong street food elevated to premium presentation.

The Pier lounge alone justifies connection time in Hong Kong, particularly for the Teahouse and Noodle Bar experiences.

For a 2.5-hour regional flight, this was comprehensive business class service executed with attention to detail that’s increasingly rare.

If you’re connecting through Hong Kong, spend extra time at The Pier. And if you’re considering Cathay for regional Asian travel, this flight showed why they remain the benchmark for premium service in the region.