Need a special meal for your upcoming Air France flight? Here’s your complete step-by-step guide to ordering one.

Before You Start

Check eligibility: Special meals are available on most Air France flights, particularly long-haul and international routes.

Order in advance: Request at least 24-48 hours before departure (some meals need longer notice).

No extra cost: All special meals are complimentary.

You’ll need: Your booking reference number and last name.

Step by Step Ordering Process

  1. 1

    Access the Air France website

    Go to www.airfrance.com

    Click on “Log in with my booking reference” (usually in the top menu).

    This takes you to the booking management area.

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  2. 2

    Enter Your Booking Details

    Enter your Booking Reference (6-character code from your confirmation email)

    Enter your Last Name (exactly as shown on the booking)

    Click “Search” to access your booking

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  3. 3

    Navigate to Meal Options

    You’ll see your flight information page with all booking details

    Look for the meals section (may be under “Services” or “Manage Services”)

    Click on the arrow near the meals section to expand options

    An image of a city street with colorful buildings.
    An image of a city street with colorful buildings.
  4. 4

    Select Your Meal

    Browse through the available special meal options

    Each meal will show its code (like VGML, GFML) and description

    Click on your preferred meal option

    Click “Confirm” to select it

    An image of a city street with colorful buildings.
    An image of a city street with colorful buildings.

    What Happens Next?

    • Confirmation: Your special meal request has been sent to Air France catering
    • Processing: The catering team prepares your meal for your specific flight
    • Flight day: Your meal is loaded onto your aircraft
    • Boarding: Crew will have your special meal ready – no need to remind them
    • Service: Your special meal is served during regular meal service

    Need Help?

    Booking too close to departure?

    • Air France recommends 24-48 hours notice
    • Some meals (like Kosher) need longer advance notice
    • Contact Air France customer service if you’re within the deadline

    Troubleshooting

    “No special meals available”

    • Check if you’re on a short-haul or regional flight
    • Some routes may have limited catering options
    • Contact Air France to confirm availability

    Cannot access the booking:

    • Double-check your booking reference and last name spelling
    • Ensure you’re using the correct Air France website for your region
    • Try clearing browser cache and cookies

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