Here’s exactly how to secure your special dietary meal on Luxair flights – from local specialities to dietary requirements, with complete ordering steps and troubleshooting solutions.
Ordering Requirements
| Requirement | Details |
|---|---|
| Ordering Deadline | At least 48 hours before departure (no exceptions) |
| Flight Availability | All Luxair flights |
| Cost | 15.00 EUR in Economy Class Complimentary in Business Class Free child meals (0-12 years) |
| Access Method | My booking section at luxair.lu, Customer Service Centre, or travel agency |
| You’ll Need | Booking reference and passenger surname |
Before You Start – Check Eligibility
Flight qualification: Special meals are available on all Luxair flights
Class differences: Business Class passengers receive special meals at no charge, while Economy Class passengers pay €15.00 per meal
Timing requirements: Must order at least 48 hours before departure
Child meal policy: Baby meals (0-2 years) and Kids’ meals (2-12 years) are complimentary but require manual selection
How to Order
- 1
Access the Luxair Website
Go to luxair.lu and click “My Booking” in the menu
- 2
Log in to Your Booking
Enter your booking details:
- Booking reference number
- Passenger surname
- 3
Navigate to Additional Services
Once in your booking management:
Click on the Special Meals option
Look for “Add services to your booking”
- 4
Select Your Special Meal
Choose from the available Economy Class options
Important: You must select meals separately for each flight segment in your itinerary.
- 5
Confirm Your Selection
Review your meal choice and confirm the €15.00 charge will be added to your booking
The special meal will replace the standard menu served during your flight
Troubleshooting Common Issues
Can’t find the “Special meals” option?
- Verify you’re logged into a confirmed booking
- Check that it’s at least 48 hours before departure
- Ensure your flight qualifies for meal service
- Try refreshing the browser or clearing the cache
Booked through a travel agent?
- Contact your original booking agent to request special meals
- Provide booking reference and specific meal requirements
- Confirm the agent has access to modify Luxair reservations
Need to order with less than 48 hours’ notice?
- Contact Luxair Customer Service Centre immediately
- Explain your requirements – they may accommodate urgent requests
- No guarantee of availability for last-minute orders
Want to change your meal selection?
Changes must be made at least 48 hours before departure
Log back into your booking management
Modify your selection using the same process
What Happens Next
Confirmation process: Your special meal request appears in your booking details with the €15.00 charge clearly shown
During service: Cabin crew will serve your special meal during regular meal times, replacing the standard menu
Important note: Actual meals may differ in appearance from photos shown on the website
FAQs
Are there options for children?
Baby meals (0-2 years) and Kids’ meals (2-12 years) are available at no charge but must be manually selected during booking.
What if I have severe allergies?
All meals include detailed allergen codes. Check the full allergen list on luxair.lu and contact Customer Service Centre for specific requirements
Can I order special meals during initial booking?
Yes, special meals are available in the “Additional Services” section during the booking process, alongside seat and baggage options.
