Pre Order Meals
Know exactly how to secure your meal choice on VietJet Air flights – with timing requirements and pricing details.
| CLASS | MEAL SERVICE | PRE-ORDER SAVINGS | TYPICAL PRICE RANGE |
|---|---|---|---|
| Economy | Buy-on-board or pre-order from Sky Café | VJ flights: 30% / VZ flights: 20% | $6-9 USD (hot meals + water) |
| SkyBoss (Business) | Complimentary meals included | N/A – included in fare | 9 hot dishes + 30+ beverages |
- 1
Access the VietJet Website
Go to www.vietjetair.com and click “Manage My Booking”
Navigate to the Search Reservation page
Enter your reservation number, surname, and given name exactly as on the ticket
Click “Continue” to access your booking details
- 2
Locate Meal Options
Once your flight details display, look for meal-related options
Click “Add Now” located next to “inflight meals”
This will take you to the flight information page
- 3
Access the Sky Café Menu
On the flight information page, click the “Seat/Add-On Services” button
Locate and click on the “Sky Café Meal” section
Browse available meal options for your specific flight
Review descriptions, prices, and dietary information
- 4
Make Your Selection
Choose your preferred meal from the Sky Café menu
Click “Confirm” to add the meal to your booking
Review your selection before proceeding to payment
Troubleshooting Common Issues
Can’t find “Manage My Booking”?
- Ensure you’re on the correct VietJet website (vietjetair.com)
- Check flight code – VJ (Vietnam operations) vs VZ (Thailand operations)
- Clear browser cache and try again
- Disable ad blockers that might interfere
Reservation not found?
- Double-check the reservation number format and spelling
- Ensure surname and given name match the ticket exactly
- Try entering names in a different order if initial attempts fail
- Contact VietJet customer service if issues persist
No meal options appearing?
- Verify your flight duration (meals may not be available on very short flights)
- Check if you’re within the pre-order window (36-48 hours)
- Confirm that your flight operates the Sky Café service
- Try refreshing the page or using a different browser
Payment page not loading?
- Check internet connection stability
- Try a different payment method if the first fails
- Disable browser extensions that might block payment processing
- Contact VietJet support if payment continues to fail
Already past pre-order deadline?
- You can still purchase meals onboard from the Sky Café menu
- Onboard prices are higher (no pre-order discount)
- Popular items may sell out without pre-ordering
- Consider upgrading to SkyBoss for included meals
FAQs
How much can I save by pre-ordering VietJet meals?
Savings depend on the operation: up to 30% on Vietnam flights (VJ codes) and up to 20% on Thailand flights (VZ codes). Hot meals typically cost around USD 6 when pre-ordered.
When do I need to pre-order VietJet meals?
Vietnam flights (VJ): up to 36 hours before departure. Thailand flights (VZ): up to 48 hours before departure. The system closes for bookings within these windows.
Are meals included in any VietJet fares?
Only SkyBoss (business class) includes complimentary meals and beverages. Economy passengers must purchase all food and drinks from the Sky Café menu.
What’s the difference between VJ and VZ flights?
VJ flights are operated by VietJet Vietnam, offering 30% pre-order savings and a 36-hour deadline. VZ flights are operated by VietJet Thailand, offering 20% savings, 48-hour deadlines, and new space-grade CP Foods meals.
Can I still purchase food if I haven’t placed a pre-order?
Yes, the Sky Café menu is available onboard, but at higher prices without pre-order discounts. Popular items may sell out, so pre-ordering guarantees availability.
Do VietJet meals accommodate dietary restrictions?
The Sky Café menu features vegetarian options and Halal-certified dishes, including Nasi Lemak. For specific dietary requirements, review the online menu before booking or contact VietJet directly.