ABOUT
Built for people working in inflight product, catering, onboard service, or buy-on-board at an airline. Real problem solving on premium service, economy innovation, and sustainability. No lectures. No sales pitches.
Trusted by Lufthansa, Aegean, Virgin Australia, Jetstar, Finnair, ITA Airways and many more.
We’re not running an event for the USA this year. We’ll share updates on future dates.
ASIA – Bangkok, 25-26 February 2027
Venue: Nobu Bangkok.
Topics: Onboard Service Concepts, Amenity Kits, Inflight Trends & More.
We release the agenda in December or January. We survey every registrant first; we build the sessions around what you want to learn.
EUROPE – Athens 10-11 June 2027
Venue: To be confirmed.
Topics: Onboard Service Concepts, Amenity Kits, Inflight Trends & More. A two-day workshop for airlines across Europe, built around the same hands-on format as Bangkok.
Why Attend
Free to attend: No registration fee for airline professionals
Small, focused groups: No crowded expo floor, just the people who matter
Real airline speakers: Past sessions have featured Lufthansa, Aegean, Finnair, and Austrian
Hands-on, not lecture-style: Workshop sessions built around actual product, not slide decks
No sales pitches: A confidential space where “what’s said in The Lab stays in The Lab”
You help shape the agenda: When you register, we’ll ask a few quick questions about what you want covered — so the sessions are built around real challenges, not a generic lineup
Feedback
“Genuinely inspiring. It reinforced how important it is to keep challenging convention and innovating in ways that deliver meaningful value.”
Ali Dunn, General Manager, Product & Customer Strategy, Virgin Australia
“A strong inflight food–centric focus and a clear lens on emerging trends… a rare opportunity to benchmark, share experiences, and learn from one another.”
Breanna Jackson, Senior Manager, Inflight Retail, Jetstar
“The exchange of experiences between airlines was a real added value, enormous potential for learning, improvement and reflection.”
Silvia Cernicchia, Quality Manager, Inflight Catering & Onboard Services, ITA Airways
“A pleasure sharing Aegean’s long-haul experience and exchanging ideas with so many inspiring colleagues.”
Sandy Koutsogianni, Product Marketing and Flight Services Head, Aegean Airlines
Previous Events
Vienna, 9–10 June 2026
Topics: Onboard Service, Amenities, Catering Innovation
Read the recap of our event, featuring sessions from Lufthansa, Aegean, Finnair, and Austrian.
Melbourne, 3-4 February 2026
Topics: Onboard Service, Amenities, Catering Innovation, Buy On Board.
Read the recap of our event, featuring sessions from Global-c, Buzz, and Food Folk Australia
