Know exactly how to pre-order special meals on Qantas flights – from ordering requirements and deadlines to the complete step-by-step process, with all availability details and troubleshooting tips.
Ordering Requirements
| Flight Type | Special Meals Available |
|---|---|
| International & Trans-Tasman | All 13 meal types available |
| Domestic Business Class | All meal types on all flights |
| Domestic Economy Class | Flights over 3.5 hours only |
| Short Domestic Economy | Limited or no special meal service |
How to Order
- 1
Access Manage Booking
Visit qantas.com and click “Manage Booking”
Enter your booking number and last name, then click the red arrow
- 2
Find Flight Details
Click “Flight Details” on the left side of your screen to view passenger information
Click “Add dietary requirements” under the passenger details section
- 3
Select Special Meal
Under the passenger name, click “Special meal” to view all available options
- 4
Confirm Selection
Choose your meal, acknowledge terms and conditions, and click “Update”
Multiple Passengers: Repeat steps 4-6 for each passenger requiring a special meal
Alternative Ordering Methods
Qantas customer service
Call Qantas directly for assistance with special meal orders
Via travel agent
Contact your travel agent to add special meal requests to existing bookings
Important Restrictions
24-Hour Minimum
36-Hour Requirement: Kosher meals require advance notice
Route Exceptions: No kosher meals available on Delhi/Bengaluru routes or government-facilitated flights
One Meal Per Passenger: Each passenger can select one special meal type
Flight Duration: Domestic Economy only available on flights over 3.5 hours
Troubleshooting
Can’t find “Add dietary requirements”?
Ensure your flight is eligible for special meals (check flight duration and route)
Booking too close to departure?
Contact Qantas customer service – they may accommodate requests within a 24-hour window.
Option not showing for kosher meals?
Verify that you’re booking at least 36 hours in advance and not on restricted routes.
Multiple passengers not updating?
Complete the full process for each passenger individually.
Changes needed?
Access “Manage Booking” again or contact customer service up to 24 hours before departure
Confirmation
Special meal selection will appear in your booking confirmation
No reconfirmation required once ordered
Verify that your selection appears correctly before completing the process
Bottom Line
Qantas special meals are complimentary but require 24 hours’ advance notice (36 hours for kosher meals) through “Manage Booking” at qantas.com.
Available on international flights, Trans-Tasman, domestic Business Class, and domestic Economy over 3.5 hours.
