Qantas Launches Revamped Economy & Business Class Menus

Qantas has rolled out new inflight menus across its domestic network, introducing nearly 70 new and refreshed items rotating through Business and Economy service.

The programme runs on a six-week rotation cycle designed to provide regular flyers with different selections each week.

The carrier serves more than 20 million menu items annually on board.

Qantas Group Chief Customer and Digital Officer Catriona Larritt noted the new menu “has been thoughtfully curated to highlight the finest Australian flavours while championing local businesses across the country.”

Business Class Service

The Business cabin menu features dishes spanning multiple meal periods.

For breakfast service, passengers receive Coconut, Blueberry & Lemon Bread served with Lemon Curd.

Lunch and dinner options include a Brie & Onion Tart paired with Beetroot Relish and Rocket, and Smoked Salmon with Zucchini Pickles and Lemon Dressing.

Hot main courses include Lamb & Rosemary Pie, accompanied by Crisp Potatoes and Peas; Garlic Prawns tossed with Parmesan Cream and Fettuccine; and Red Wine Angus Beef, served with Mash and Green Beans.

Economy Class Offerings

Economy passengers can select from toasties, wraps, sweet items, and savoury options throughout the rotation.

The Handmade Food Co., based in Queensland, supplies an Egg & Chorizo Toastie with smoky tomato chutney.

A variety of packaged sandwiches, savory pies, canned drinks, cheeses, and dessertsโ€”including Air Astana kids packsโ€”are displayed on a light surface with bottles of wine in the background.

Yummy Karma provides a Beef Sausage Burrito Wrap.

Sweet selections include a Chocolate Caramel Slice from Sydney supplier Manna from Heaven, a Macadamia Butterscotch Cake from Dreamtime Tuka, and Jam Drop Cookies from Cooee Cookies.

Savoury choices feature a Pumpkin, Spinach & Parmesan Quiche from Temptation and a Beef Ragu & Mushroom Pie from Sydney-based supplier Simmone Logue.

Indigenous Supplier Partnerships

The menu expands partnerships with First Nations businesses. DreamTime Tuka by Uncle Herb Smith provides Indigenous bush tucker items at 30,000 feet.

Cooee, a female-led Indigenous business founded by Terri-Anne Daniel, joins Jam Drop Cookies as a new supplier, based on her nan’s recipe.

Lounge Food Service Updates

Brisbane Domestic Business Lounge has introduced The Bakery, serving freshly made cinnamon scrolls, egg and bacon quiches, and Aussie sausage rolls from noon daily.

From November, Melbourne Domestic Business Lounge guests can order nasi goreng with fried egg or poached eggs on sourdough with chilli oil, prepared at a dedicated Spice Bar.

Perth Business Lounge now serves bacon and egg pizzas from its Pizza Bar.

The carrier sources from multiple Australian suppliers, including Sydney-based Simmone Logue for beef and mushroom pies, Queensland’s The Handmade Food Co. for artisan toasties, and Sydney’s Manna from Heaven for sweet items.

Images courtesy of Qantas.

Finnair’s Winter Menu Leans on Seasonal Finnish Ingredients

Finnair has rolled out its autumn-winter in-flight menu across European and long-haul flights, starting October 22 and running through January 27, 2026.

The standout move is the strategic ingredient work and route-specific service design.

Celeriac is the anchor.

It appears smoked, pureed, and roasted with Vรคsterbotten cheese across multiple dishes.

Development Chef Sami Oksava calls it “the season’s classic,” but it’s really the vehicle for the entire menu’s warm, earthy direction.

Long-Haul Business Class

The new offering combines Finnish base flavours with Japanese-influenced execution.

Business Class starters vary by flight, either roasted teriyaki scampi with pickled cucumber and shimeji mushrooms, or teriyaki salmon tataki with rainbow trout roe and apple vinegar jelly.

A variety of plated gourmet dishes, including fish, meat, vegetables, cheese, bread, and dessertsโ€”reminiscent of Air Astana kids packsโ€”are artfully arranged on a black marble surface.

Both use Japanese techniques but maintain Nordic ingredients.

Main courses offer two permanent options. Beef entrecรดte comes with dill sauce and smoked celeriac purรฉe.

The fish option is pike Wallenberg with roasted pike perch and lobster crayfish sauce. Every flight also has a third route specific option.

Passengers can pre-select mains up to 24 hours before departure.

Desserts rotate between autumnal baked apple with cinnamon mousse or tiramisu with strawberries, plus a cheese selection with fig compote.

Route-Specific

Finnair openly states that they design meals around “route destinations, travel lengths, and flight schedules.”

On late departure flights to Singapore, Hong Kong, and Shanghai, they lead with a light meal in Business Class, then serve brunch before landing.

Premium Economy gets beef meatballs or Japanese-style chicken with a second lighter meal mid-flight.

A meal set on a grey surface featuring pasta, bread, salad, sandwich, egg dish, yogurt with fruitโ€”similar to the variety found in Air Astana kids packsโ€”plus a cup of coffee and a glass of water.

Economy gets a complimentary hot meal with one glass of wine.

Snacking and Retail Refresh

Pre-order European economy options now include sandwich combos, breakfast combos with salami and cheese bread or smoked salmon rye, and light meals like chicken Caesar or rainbow trout salad.

They’ve added dried mango snacks and nut bars to the onboard retail program. Decaffeinated coffee is now available, and they’re offering a 1-euro discount on drink and snack combos.

A variety of foods and drinks, including chips, cheese, crackers, oatmeal, chocolate, juice, coffee, wine, a muffin, and blueberriesโ€”similar to items found in Air Astana kids packsโ€”are displayed on a gray surface.

On European Airbus flights starting late November, passengers can order through their phone and have items delivered to their seats.

The Moomin Moment

Finnair is celebrating the Moomins’ 80th anniversary with limited-edition Fazer Blue chocolate bars in Moomin wrappers and Moomin sweet boxes on long-haul flights.

A sandwich with lettuce and meat, a wrapped chocolate bar, a cup of coffee, and a small cup of pink juiceโ€”just like the tasty treats found in Air Astana kids packsโ€”sit on a light gray surface.

Finnair’s strategy here is to design seasonal experiences around passenger fatigue, offer choice through pre-selection, and anchor menus in regional Finnish ingredients and cultural moments.

Images courtesy of Finnair.

Air Astana Gets Playful with Travel Tales Kids Program

Air Astana has rolled out Travel Tales, a character driven kids’ amenity program that leans heavily into the collectability factor.

The premise is simple but clever: three lovable characters, Mishka, Tana, and Zak, invite children to explore the world with them, each bringing their own personality to the journey.

A variety of colorful bags, pouches, and cases with animal and cartoon bear designs are displayed on white platforms against a blue sky with cloudsโ€”perfect for carrying snacks.

Mishka’s got the nose for discovering delicious treats, Tana’s the environmental conscience of the group, and Zak’s boundless energy keeps things moving.

Together, they’re positioned as global adventurers who thrive on exploring new cultures and natural wonders while staying rooted in their home country.

Three Age Brackets, Three Different Vibes

What sets Travel Tales apart is the deliberate age segmentation. There are three kit rotations total, with distinct inbound and outbound designs for each age group.

Each kit isn’t just a smaller or larger version of the same thing, the design language shifts depending on who’s opening it.

For the littlest passengers (ages 3โ€“6), expect adorable, fluffy designs that lean fully into plush aesthetics.

Their kits include a backpack, pencil case, lunch-style bag, plus activities and games to keep them occupied.

The 7โ€“11 age set gets a geometric makeover. The same characters get a contemporary redesign that feels more grown-up.

Along with a crossbody bag and satchel, they’re getting a tech pouch, travel wallet, fluffy keyring, luggage strap, and a phone stand.

Teens aged 12โ€“15 receive graphic designs featuring the trio’s signature colours and patterns.

A colorful Air Astana travel amenity kit with toiletries, notebook, pen, and cards is displayed on white blocks against a sky background, reminiscent of the thoughtful touches found

Their kits include a hanging washbag, zip pouch, phone lanyard, luggage strap, waist bag, phone stand, and a puzzle.

Built with Sustainability in Mind

The entire program is constructed from recycled RPET and cotton canvas materials, with all paper items designed to be recyclable.

But the real positioning is the “keepsake value”, every item is meant to be enjoyed during the flight and then treasured at home.

It’s not disposable; it’s supposed to have a second life.

On the Ground

Travel Tales launched in September 2025 across Air Astana’s international flights on routes exceeding 3 hours.

Design firm Buzz developed the program and represents a shift toward more narrative driven, character focused family amenities in the airline space.

Images courtesy of Buzz Products.

flydubai Transitions from Buy-on-Board to Complimentary Meals

Dubai-based carrier flydubai is moving away from buy-on-board to include complimentary meals and inflight entertainment across all fares starting November 2025.

The change applies to the airline’s entire network of more than 135 destinations.

The included meal service draws on regional menus featuring authentic local dishes from African, European, Indian, Middle Eastern, Russian, and Southeast Asian cuisines.

While specific dish compositions weren’t detailed in the announcement, the carrier noted that food and beverage offerings will vary depending on flight route and duration, with passengers receiving meals, light snacks and beverages throughout their journey.

Two airline passengers sit side by side in economy class, smiling and enjoying their meals, while reading about Air France introducing Yann Couvreur Business Class desserts on their fold-down tray tables during the flight.

The onboard menu incorporates what flydubai describes as authentic flavours inspired by the destinations it serves.

On the entertainment front, passengers will have access to a multi-language system offering more than 1,000 films from Hollywood, Bollywood, Arabic and international studios.

The platform also includes TV shows from HBO Max, BBC Kids and Cartoon Network, plus interactive games, E-magazines, more than 700 music albums, podcast episodes, travel guides and real-time flight information.

This service enhancement comes as flydubai continues to expand its fleet, having already added 9 new aircraft this year to reach 95 Boeing 737s, with 3 more expected before year-end.

The airline has been retrofitting its Next-Generation Boeing 737-800 fleet with lie-flat Business Class seats and upgraded Economy Class seats. Looking ahead, Boeing 787 Dreamliners will join the fleet from 2027.

Images courtesy of Fly Dubai.

Air France Introduces Yann Couvreur Desserts

Air France has brought on French pastry chef Yann Couvreur to create five exclusive desserts for its long-haul Business cabin, with the collection launching in October 2025 and rolling out progressively over six months across all Paris-departure flights.

Couvreur’s dessert programme centres on simple, seasonal products with authentic French pastry flavours. The collection includes a multi-layered chocolate composition featuring crunchy biscuit, silky ganache, and airy mousse made with rich dark chocolate and a hint of salt.

A second dessert pairs a crunchy biscuit with almond mousse and pear confit. Three additional desserts from the five-item collection have not yet been detailed. Couvreur stated his goal is to showcase French products worldwide and invite Air France passengers to enjoy his original gourmet creations.

A man stands in the aisle of a modern airplane cabin, holding a boarding pass, with empty seats around him, ready to experience SAS new business short haul meals.

The partnership marks Air France’s first collaboration with Couvreur. However, the airline has maintained a dedicated Business cabin pastry programme since 2023, rotating renowned French pastry chefs for its long-haul dessert service. Couvreur joins this roster, handling the final course in the premium cabin.

Couvreur operates nearly a dozen Yann Couvreur Pรขtisserie boutiques across Paris, having opened his first location in 2015 in the Goncourt neighbourhood. Internationally, he runs operations in Dubai, Riyadh, Doha, Abu Dhabi, and two Miami establishments, including the Yann Couvreur Cafรฉ in Wynwood.

His background includes positions at Trianon Palace Versailles under Michelin-starred chef Alain Dutournier, Carrรฉ des Feuillants, Park Hyatt Paris Vendรดme, and Eden Rock St. Barthรฉlemy, where he developed his first signature dessert line.

Images courtesy of Air France.

SAS Rolls Out European Business Class Service

Scandinavian Airlines has introduced a refreshed European Business Class food and beverage programme featuring rotating seasonal menus, a Scandinavian pastry service on longer flights, and a curated drinks selection that includes an exclusive Mikkeller-brewed IPA.

Menu Structure and Meal Concepts

SAS operates three main menu cycles annually, with each cycle running for four months.

Within each four-month cycle, three different menus rotate on a weekly basis.

Business Class receives three course services comprising a first course, main course, and dessert or cheese.

First course options vary depending on the meal concept, with cheese replacing dessert on evening services.

Breakfast Service

Continental breakfast or brunch, depending on flight time and city pair.

Midday and Evening Services

Lunch and dinner offerings feature either cold plates or heated main courses, depending on flight time and city pair.

Longer flights include heated desserts.

The carrier’s longest European routes receive a second service.

Menu Items

Current menu selections include short rib with adobo sauce and crushed potato, and mushroom ravioli with tomato sauce.

Seafood options feature grilled salmon with creamy caper onion-browned butter sauce and open faced sandwich with flame torched salmon and miso mayo.

Airline meal tray with beef in sauce, potatoes, greens, cheese, bread, olives, dessert, butter, salt and pepper packet, packaged waterโ€”comparable to Air Canada snacksโ€”and a napkin labeled "Scandinavian.

Additional offerings include smoked duck breast with creamy parsley and pumpkin seed pesto, as well as an open-faced sandwich featuring grilled baby cucumber, herby cream cheese, and sumac.

Starters include Serrano ham with cantaloupe melon, blue cheese cream, fresh fig, and endive leaves.

Scandinavian Signature Items

SAS features Smรถrrebrรถd โ€“ Danish open-faced sandwiches โ€“ as a core offering, described by the carrier as part of its Scandinavian heritage.

Longer flights include Fika service, featuring Scandinavian pastries.

The airline states it will highlight a wide assortment of Scandinavian pastries, all crafted specifically for SAS.

The carrier positions the programme around its Scandinavian food heritage, with a focus on healthy and sustainable food, and attention to flavourful meals.

The offering provides variety to cater to international customers while upholding Scandinavian culinary traditions.

Beverage Programme and Pairings

Champagne

Charles Heidsieck Brut Rรฉserve MV, Champagne, France, is produced with a high proportion of aged reserve wines.

A bottle of Charles Heidsieck Brut Rรฉserve Champagne is shown next to tasting notes, food pairings, and example dishes for SAS airlinesโ€”complemented by a curated selection inspired by popular Air Canada snacks.

The airline describes it as balanced between richness and freshness, vibrant enough to lift lighter dishes while having depth to complement savoury or creamy flavours.

White Wine

Joseph Drouhin Laforรชt Bourgogne Chardonnay 2022, Burgundy, France, is described as mineral driven, with bright acidity that cuts through creamy textures while remaining delicate enough to pair with lighter dishes.

Red Wine

Massolino Barbera d’Alba 2024, from Piedmont, Italy,presents lively freshness with acidity and soft tannins. SAS describes Barbera as food-friendly, with bright fruit flavours and gentle structure.

A fact sheet displays two wines with descriptions, food pairing suggestionsโ€”including Air Canada snacksโ€”and sample dishes, alongside images of each wine bottle. The layout is clean with black text on a white background.

Beer Selection

Scandinavian Clouds, an organic, hazy IPA at 4.9% ABV, has been brewed exclusively by Mikkeller in Denmark for SAS.

According to SAS, it has been crafted to remain fresh and balanced in the air, with a gentle bitterness at altitude.

Carlsberg Export (5% ABV) from Denmark provides a malty character with notes of crisp rye bread, golden honey, and zesty citrus peel.

Mikkeller Drink’in the Sun, a non-alcoholic wheat ale (0.3% ABV) in American style, offers citrus hints and aromatic bitterness.

Spirits

The spirits selection includes Harahorn Gin, Purity No. 5 Vodka, High Cost Altitude (SAS signature single malt whisky), and Baileys Irish Cream.

Cocktails and Mocktails

Gin and Tonic combines Harahorn Gin with Fever-Tree tonic water and lemon slice.

Bloody Mary features Purity Vodka and an Old Tom Bloody Mary mix. Negroni Sbagliato (4% ABV) from Italy presents a sparkling version that balances vermouth and bitter notes.

Hugo Zero, a 0% ABV Italian aperitif from South Tyrol, features elderflower, mint, and sparkling soda, described by the airline as a refreshing, aromatic mocktail.

Additional Beverages

Soft drinks include Coca-Cola, Coca-Cola Zero, Sprite Zero, Fanta, Fever-Tree Ginger Ale, and Fever-Tree Ginger Beer.

Apple must from Englamust, Sweden, and orange juice is available. Water options include mineral water from Ramlรถsa and still water from Aqua d’Or.

Hot beverages feature coffee, Ceylon black tea, and green tea by Emyu.

Service Details

All services are presented on newly developed service equipment, including new trays and new lightweight china porcelain.

Glassware has been designed to feature the sparkling bubbles from champagne.

Special meals and child meals are available as pre-order options.

Images courtesy of SAS and Jocemar Oliveira, Unit Catering Manager Newrest, Faro, Portugal.

Air Canada Launches Complimentary Beer, Wine & Snacks

Montreal-based carrier launches system-wide beverage programme with Canadian-focused food offerings and non-alcoholic beer option

Air Canada has implemented complimentary beer and wine service across its entire Economy cabin network, accompanied by an expanded selection of Canadian-made snacks. The programme, which launched September 1, 2025, applies to all Air Canada, Air Canada Rouge, and Air Canada Express flights operated by Jazz that feature a beverage service.

The carrier becomes the only North American airline to offer non-alcoholic beer inflight, with Heineken 0.0 now available complimentary alongside standard beer and wine selections throughout the system.

Morning Service Enhancement

Flights departing before 10:00 a.m. now feature MadeGood Mornings Cinnamon Bun Soft Baked Oat Bars as part of the complimentary snack rotation.

These join the existing lineup of TWIGZ Craft Pretzels and Leclerc’s Celebration Cookies, all Canadian-manufactured products.

Toronto Billy Bishop Route Addition

On Air Canada flights operating from Toronto’s downtown Billy Bishop Airport departing after 10:30 a.m., passengers receive complimentary Greenhouse Ginger Defence Wellness Shots.

The Canadian brand’s organic, plant-based shots are also incorporated into the carrier’s premium snack baskets and Bistro menu selections.

Air Canada Bistro Expansion

The purchase-onboard Bistro menu has added several Canadian-made items:

  • Summer Fresh Hummus & Crackers
  • Quaker Maple & Brown Sugar Oatmeal Cups
  • TWIGZ Sour Cream & Onion Pretzels
  • Smarties chocolate candies

The Bistro operates as Air Canada’s buy-onboard food and beverage programme across eligible flights.

Service Parameters

All offerings are subject to availability. Free Wi-Fi, sponsored by Bell, is available to Aeroplan members on flights across North America and destinations in Mexico and the Caribbean.

“As part of our commitment to elevating the onboard experience, we’re delighted to introduce even more exciting new options to our menus,” said Scott O’Leary, Vice President, Loyalty & Product at Air Canada.

“These upgrades offer something for everyone and proudly showcase Canadian brands so that our customers can sit back, relax and kick-start their travels no matter where they’re going.”

Images courtesy of Air Canada.

Emirates rolls out Bavarian feast

Emirates is serving Oktoberfest-themed menus across all cabin classes on flights to and from Munich, Hamburg, Dรผsseldorf, and Frankfurt from September 20 to October 5.

The programme includes themed meals in all cabins, A380 Onboard Lounge offerings, and food in German airport lounges.

Passengers departing Dubai receive complimentary gingerbread hearts with Oktoberfest decoration.

Menu offerings by cabin

First class passengers receive poached Alaskan King crab appetisers, roasted pumpkin soup, and main courses, including chicken filled with mushrooms and bread dumplings, or braised veal shank with red cabbage.

Desserts include Kaiserschmarren and apple strudel. A movie snack features smoked turkey, beef salami, Obatzda, Emmental, cream cheese, egg, radish, cornichons and brezel on slate presentation.

Business Class offers duck liver terrine with veal bacon, roasted pumpkin soup, braised beef short ribs, or braised veal shank with red cabbage, accompanied by Kaiser rolls and garlic bread.

Desserts include baked cheesecake with blueberry compote or apple strudel with cinnamon whipped cream.

Economy Class offers German potato salad or apple and raisin salad appetisers, chicken sausage roll with onion jus and sauerkraut or baked chicken with paprika cream, followed by black forest cake with cherry compote.

Lounge and onboard offerings

The A380 Onboard Lounge features Oktoberfest sandwiches including cream cheese with chives, roasted beef with gherkins, Emmental with laugen bread, and kaiser roll with chicken leberkaese. Pastries include gingerbread cookies, Black Forest cake, German style cheesecake, and Krapfen with vanilla custard.

German airport lounges in Munich, Frankfurt, Hamburg and Dรผsseldorf serve Oktoberfest beer, Kรคsepรคtzle with melted cheese and roasted onions, Obatzda with pretzel, Wurstsalat, and chicken sausages with sauerkraut.

Images courtesy of Emirates.

LOT taps Michelin-starred chef for Warsaw departures

LOT Polish Airlines has brought on Bartosz Szymczak from Warsaw’s Michelin-starred Rozbrat 20 to design four business class main courses for long-haul flights from Warsaw.

Passengers need to order at least 24 hours in advance through LOT’s booking system or call centre.

The programme runs until 31 January 2026, with backing from the Polish Tourism Organisation.

What’s on the menu

Szymczak’s four dishes work around galley limitations: sous-vide salmon with shrimp croquette and roasted pepper sauce, beef bourguignon with baby potatoes, veal roulades with candied apple and morel sauce, and spinach lasagna with ricotta.

The sous-vide approach keeps proteins consistent during reheating, while
the rich sauces help with taste issues at altitude.

Why this works

Most airline chef tie-ups just rotate set menus. LOT’s 24-hour ordering window lets them plan ingredient sourcing, acting more like Singapore’s book-the-cook approach, but with fewer choices.

The tourism board involvement shows LOT sees this as Warsaw destination marketing, not just premium cabin perks.

Testing it for five months suggests they’re weighing whether to expand to other Polish restaurants.

Images courtesy of Lot.

Korean Air Revamps Medical Special Meals

Korean Air has updated its special dietary meal options across seven categories, working with nutrition experts from Inha University Hospital over six months to develop the new menus.

The changes, effective September 1, focus on current health trends and address passenger feedback about taste and variety. All cabin classes can request the meals up to 24 hours before departure.

Key changes

Low-calorie and diabetic meals now include more vegetables and fewer carbohydrates, with lean proteins replacing red meat where possible. Bland meals feature softer fruits like watermelon and pear – additions passengers specifically requested.

Assorted plates of colorful vegetables, salads, fish, soup, cheese, and desserts are arranged on a white tablecloth with utensils and fresh ingredientsโ€”reflecting the quality of SWISS inflight service.

Gluten-free options now utilise rice flour instead of wheat flour, with stricter controls in place to prevent cross-contamination from commercial products.

Low-salt meals limit sodium to 400mg per serving, using herbs and aromatics for flavour instead of salt.

The lactose-free breakfast switched from soy milk to lactose-free Greek yogurt based on passenger preferences.

Industry context

Korean Air’s collaboration with medical professionals suggests they’re taking nutrition more seriously than just avoiding certain ingredients.

The six-month development timeline and university partnership indicate this wasn’t just a menu refresh – it’s an overhaul based on clinical dietary guidelines for conditions like diabetes and cardiovascular disease.

Airlines typically treat special meals as a compliance requirement rather than a competitive advantage. Korean Air’s approach suggests they see these passengers as worth investing in.

Images courtesy of Korean.

SWISS Completes Premium Service Overhaul

SWISS has launched redesigned inflight service for Business and First Class passengers on long-haul flights, completing what the airline calls its most comprehensive service renewal to date.

The changes follow the carrier’s Economy service updates introduced in March, representing a full cabin refresh across all travel classes as part of the airline’s “SWISS Senses” programme.

The economy class service refresh introduced new meal presentation and upgraded amenities.

Inflight Feed reviewed the new economy service on the Bangkok to Zurich route, finding the carrier’s “Senses” concept delivers noticeable improvements in passenger experience.

Business Class changes

The updated Business Class service introduces a Swiss aperitif after takeoff, replacing the standard nuts service with fresh elements, such as olives, alongside the carrier’s signature Alpine Essence cocktail.

Meals are now served trayless and include a separate soup course, with each course individually presented rather than served together.

An expanded cheese selection and new pralines from Aeschbach Chocolatier complete the dining experience.

For overnight flights exceeding ten hours, passengers receive Muntagnard sleepshirts and additional seat covers.

New amenity kits developed with Swiss brand VIU feature Alpine Valley-scented products from Soeder.

First Class upgrades

First Class passengers now receive service on fine porcelain with black tableware elements, replacing previous service items.

The service begins pre-departure with a Confiserie Sprรผngli apรฉro, flรปtes, and welcome drinks.

A plated meal with mashed potatoes, braised meat, stuffed pepper, and greens, alongside bread, spreads, a glass of red wine, water, and a SWISS First menu on a white table.

Inflight service includes an amuse bouche trio, trolley service for cold items at the seat, seasonal sorbet, and a five-cheese selection with expanded bread options.

Afternoon tea service has been added to longer daytime flights.

Comfort items include Zimmerli of Switzerland pyjamas and slippers, plus amenity kits featuring Sisley products.

Additional Swiss brands, Rohner and VIU, are offered individually by cabin crew.

Industry context

“Our new premium inflight services make flying with SWISS much more than just transport,” said Chief Commercial Officer Heike Birlenbach, indicating the carrier’s focus on experiential differentiation in competitive long-haul markets.

The updates are part of SWISS Senses, which includes new cabin interiors, seating, and ambient lighting across all travel classes on long-haul aircraft.

Images courtesy of Swiss.

Virgin Atlantic Integrates Meals with Duty-Free

Virgin Atlantic has partnered with German technology company Omnevo to launch the first retail system connecting meal pre-selection with personalised duty-free upselling.

The system, launching by the end of 2025, allows passengers to pre-order meals and then see tailored duty-free offers based on their journey and preferences. It marks Omnevo’s first full-scale airline deployment.

How it works

Virgin Atlantic’s existing Retail Therapy duty-free store will migrate to Omnevo’s platform, integrating with Flying Club and Virgin Red loyalty programmes.

Customers selecting complimentary meals will then encounter personalised duty-free recommendations. The system handles onboard point-of-sale, back-office management, and logistics.

“By integrating complimentary meal selection, loyalty, and retail into one journey, we’re offering customers choice, convenience, and a more personalised, sustainable travel experience,” said Bethan Lynch, Vice President, Customer Journeys at Virgin Atlantic.

Revenue and efficiency gains

The connection between meal selection and retail represents airlines’ push for ancillary revenue beyond ticket sales. Linking loyalty data to personalised offers should improve conversion rates over generic duty-free promotions.

Better meal demand forecasting also reduces food wasteโ€”supporting Virgin Atlantic’s net-zero target after eliminating 90% of single-use plastics onboard.

Airlines traditionally treat meal service, duty-free sales, and loyalty programmes separately. Virgin Atlantic’s approach suggests viewing the passenger journey as a connected series of retail opportunities.

Omnevo, founded in 2021 and based in Wiesbaden, specialises in ancillary revenue solutions for aviation. Virgin Atlantic plans further retail developments for 2026.

Images courtesy of Omnevo.

Malaysia Airlines Debuts Plant-Based Satay

Malaysia Airlines has introduced a plant-based version of its signature satay service, replacing chicken with Lion’s Mane mushroom while maintaining the traditional service presentation.

The vegetarian option preserves the airline’s established satay service flow, including cucumber garnish, raw onion, and peanut sauce. The mushroom uses the same marinade as the original chicken version.

Business Class passengers travelling to Australia, New Zealand, and India can select the plant based alternative alongside the chicken satay option.

Industry context

There is a growing demand for vegetarian options in premium cabins, particularly on routes to markets with significant vegetarian populations, such as India.

Malaysia Airlines’ satay service has been a signature offering for decades, making the addition of a plant-based version notable for maintaining brand consistency while expanding dietary options.

Lion’s Mane mushroom provides a similar texture to chicken when prepared, allowing the airline to offer variety without completely redesigning the service protocol or training requirements.

The launch follows similar plant-based initiatives from other Asian carriers looking to cater to changing passenger preferences while preserving cultural food traditions.

Video courtesy of Malaysia Airlines.

Riyadh Air Sources Local Coffee, Dates

Riyadh Air has signed agreements with Saudi Coffee Company and Milaf Global Food Company to supply locally sourced coffee and dates.

The agreements cover coffee sourced from Saudi regions, including Jazan, Abha, and Al Bahaโ€”areas known for cultivation above 1,000 metres in altitudeโ€”plus premium date varieties, such as Ajwa, Sukari, and Segai.

Milaf Global Food Company selects the top 5-7% of the harvest from Saudi Arabia’s 34 million palm trees and will also provide a date-extract Cola product. The agreements extend across inflight service and airport lounges.

Strategic positioning

The supplier agreements display Riyadh Air’s positioning around Saudi cultural hospitality traditions, particularly Hafawaa customs, where coffee and dates represent welcome gestures to guests.

For the startup carrier, launching with established local supply relationships provides operational advantages while supporting Saudi Arabia’s Vision 2030 economic diversification goals under the Public Investment Fund.

Industry context

New airlines increasingly use cultural differentiation as a competitive strategy, particularly in markets where conventional service elements offer limited distinction.

The local sourcing approach mirrors strategies used by other Gulf carriers. However, Riyadh Air’s emphasis on specifically Saudi products represents a more focused regional approach than the broader Middle Eastern positioning typically seen in the market.

The partnerships also align with growing passenger interest in authentic local products rather than generic airline catering, particularly in premium cabin service, where cultural elements can justify premium pricing.

Images courtesy of Riyadh Air.

Gategroup Marks Thai Airways 65th Anniversary

Gategroup is marking Thai Airways’ 65th anniversary with special menu items across 12 global stations from mid-August through mid-September.

The month-long celebration includes cabin class-specific offerings: First Class passengers receive anniversary desserts and co-branded chocolate gift boxes.

A plated dessert featuring a blue rose-shaped mousse, a sesame seed tuile, a dark berry sauce, white cream, mint leaves, purple flowers, and crumbled topping on a white plate.

Business Class gets handcrafted chocolate selections tailored by region, and Economy passengers on Japan and Hong Kong routes receive commemorative items.

Different stations offer regionally appropriate products, with London featuring specialised desserts, European stations providing Valrhona chocolate selections, and Asian routes serving locally influenced items.

Partnership operations

The rollout demonstrates the operational complexity of global catering partnerships, where consistent brand messaging must be adapted across different cultural markets and regulatory environments.

Two people in formal uniforms present a tray and a glass with assorted elegant desserts, including a round cookie marked โ€œ65,โ€ a leaf-wrapped sweet, and a decorative cone in a glass.

“By creating a unified yet locally nuanced experience across our stations, we’re proud to celebrate our deep relationship with Thai Airways,” said Ai Jia Lim, gategroup’s Commercial Director for Southeast Asia carriers.

Industry context

Anniversary celebrations like this showcase how established airline-caterer relationships extend beyond standard service contracts to marketing partnerships that reinforce brand positioning.

The multi-station coordination required for such campaigns underscores the logistical capabilities that major catering companies utilise to differentiate their services from those of their competitors.

These partnerships offer marketing value while showcasing service consistency across international operationsโ€”essential for airlines like Thai , which compete on hospitality and cultural positioning.

Images courtesy of gategroup