Introduction


Fifth freedom flights are always a treat, and my recent journey with KLM Premium Comfort Class from Kuala Lumpur to Jakarta was no exception.

Over 1 hour and 40 minutes, I had the chance to explore KLMโ€™s premium economy product, enjoy a touch of Dutch hospitality, and discover their collaboration with iconic Dutch brands.

On the Ground: Comfort & Amenities

Onboard the Boeing 787-9, KLMโ€™s Premium Comfort Class offers 21 seats, with only eight occupied on this flight.

Passengers benefit from up to 17 cm of additional legroom compared to Economy Class, adjustable leg and footrests, decent seat recline, in-seat power, and a 13-inch entertainment screen.

Inflight Menu

While pre-departure drinks werenโ€™t provided, the crew distributed menus shortly after boarding.

The Meal

The meal featured a pickled papaya salad, nasi lemak with prawn sambal, and a lemon meringue cake for this short flight.

Longer flights in Premium Comfort Class typically offer up to three main meal choices, complemented by Cava, Bols espresso martinis, and Heineken beer.

KLMโ€™s commitment to showcasing Dutch brands was evident, with offerings like Egberts coffee, Pickwick tea, and Royal Club tonic.

Itโ€™s a thoughtful way to bring a taste of the Netherlands to passengers worldwide.

The meal was beautifully presented, with eco-friendly trays and plates adding to the airlineโ€™s sustainability efforts.

However, the flavours didnโ€™t quite live up to expectations. The nasi lemak lacked the spice and depth one might expect from a Malaysian staple, and the lemon meringue cake was more style than substance.

Sustainability & Presentation

KLMโ€™s reusable polypropylene trays and eco-friendly serving ware are a step forward in sustainability.

While some may miss porcelain in Premium Comfort Class, the lighter materials contribute to improved fuel efficiency.

Reusable glassware and proper cutlery help maintain a premium feel.

Conclusion


KLMโ€™s Premium Comfort Class offers a refined product, blending thoughtful service, sustainability, and touches of Dutch culture.

While the meal left room for improvement, the crewโ€™s attentiveness and the overall experience made this short flight enjoyable.

For a brief journey, KLM delivers a solid premium economy option worth considering.