INTRODUCTION
After flying to Toronto with Lufthansa, I booked a flight with WestJet onboard their 787 service to London.
I wasn’t sure what to expect when flying with WestJet in economy class, and I intentionally avoided reading too much about the experience.
This flight took place in late February, just before airlines started grounding their aircraft due to global events.
TORONTO TO LONDON
Flight WS 3 took 5 hours and 45 minutes to reach London, a quick journey thanks to favorable tailwinds.
Upon arrival at my seat, I noticed a small bottle of water, a much-appreciated touch in economy class.
Browsing through the entertainment system, I found the inflight menu for this flight.
While printed menus are a nice touch in economy class, using the IFE to display menu options is also great, considering the paper saved.
The inflight menu offered a variety of choices.
Headphones were handed out 15 minutes after takeoff, and the meal service began about 10 minutes later.
The crew in my area used two carts: a full drinks cart and a half cart for delivering food.
I was engrossed in my inflight entertainment when it was my turn to be served. I missed the crew member’s question and quickly took off my headphones to give her my attention.
She looked at me, took a meal box, placed it on my meal tray, and moved on in a huff.
The first meal service was a light snack box with quirky packaging that made the unboxing fun.
Inside was a wrap, a slice of cinnamon/apple cake, and a packet of cut apples.
Ten minutes later, the drinks cart passed by, and I ordered an orange juice.
The quantity of food provided in the box was more than adequate; it was healthy and most importantly, tasty.
I have absolutely no complaints about the meal offered, it was a late departure, and the light meal was welcomed.
Two hours before landing at London Gatwick Airport, the second service commenced. Hot breakfast choices included scrambled eggs or corned beef.
I opted for the scrambled eggs with bell peppers and potatoes, served with freshly cut fruit, yogurt, and a pain au chocolat. The Heinz ketchup was a thoughtful touch, and I added it to my eggs.
I’ve only ever enjoyed scrambled eggs on one other airline in the world, and that’s Turkish Airlines. I was pleasantly surprised by the fluffy, light, and delicious eggs on WestJet
I had a pleasant experience with WestJet. Most of the crew onboard were friendly, welcoming, and genuine. The aircraft was brand new, offering comfortable seating and great inflight entertainment.
I was impressed with the food offering, the branding of the various elements, and the quality provided.
