Flying Air Transat on routes with bistro service?
Follow these step-by-step instructions to pre-order your meal and save up to 19% compared to onboard prices.
For special dietary meals information, see our special meals guide.
Quick Reference
| SERVICE TYPE | PRE-ORDER AVAILABLE | SAVINGS | DEADLINE |
|---|---|---|---|
| Europe Flights | Meal preferences only (meals included) | N/A – complimentary | 72 hours |
| US/Canada/South (3+ hours) | Full bistro menu ($10.99-$18.99) | Save up to 19% | 72 hours |
| Short Flights (under 3 hours) | No pre-order service | N/A | N/A |
Before You Start
Check Your Flight Type
Europe flights: Meals included, pre-order for preferences/special meals only
US/Canada/South (3+ hours): Paid bistro service with pre-order savings
Short flights: No meal service available
Requirements
Flight duration: 3+ hours for bistro pre-ordering
Advance notice: 72 hours before departure
Payment: Required for bistro meals during the booking process
How To Order
- 1
Access the Air Transat Website
Visit airtransat.com and locate the booking management section
Click on “Manage My Booking” to access your reservation
- 2
Enter Booking Details
Input your flight details, including:
- First and Last Name
- Booking Number
- Departure Date
Click to access your booking confirmation page.
- 3
Locate Meal Selection
In the “Manage My Booking” section, look for “Select Your Meal”
Click on the meal selection option to view available choices
- 4
Browse Available Options
Europe flights: Choose from 15 special meal options or standard meal preferences
North American/South routes: Browse the Bistro menu for paid meal selections
- 5
Make Your Selection
Select your preferred meal option from the available choices
For special dietary meals, ensure you select the appropriate meal code
Click “validate” to confirm your meal selection
Complete Payment Process
Europe flights: Special meals included in ticket price
Bistro routes: Enter payment information for meal purchases
Complete the transaction and wait for the confirmation email
Troubleshooting
Can’t Find “Select Your Meal” Option?
Verify flight duration is 3+ hours
Check the route offers pre-order service
Ensure booking is confirmed and ticketed
Confirm you’re within the 72-hour window
Booked Through a Travel Agent?
Contact the original booking agent for meal additions
Provide booking reference and meal requirements
Verify agent can modify Air Transat reservations
Follow up to ensure requests were processed
Europe Flight Special Meal Unavailable?
Check booking within a 72-hour deadline
Verify that the flight operates full meal service
Contact customer service for assistance
Consider alternative special meal options
Bottom Line
Pre-ordering Air Transat meals saves money on bistro service routes and guarantees meal availability.
European flights typically include meals and offer a preference selection.
Order at least 72 hours in advance through “Manage My Booking” for best results.
Bistro service offers substantial savings – take advantage of pre-order pricing instead of paying premium onboard rates.
FAQs
Why do meal services differ by route?
Air Transat operates different service models based on route type. Europe flights include complimentary meals as part of the ticket price, whereas North American and South American routes utilise a paid Bistro service to maintain lower base fares.
Can I get special meals on Bistro routes?
Special dietary meals are primarily available on European flights with 15 options. North American and South routes have limited special meal options through the Bistro service.
How much can I save by pre-ordering Bistro meals?
You can save up to 19% compared to onboard purchase prices when you pre-order from the Bistro menu on qualifying North American and South American routes.
Can I pre-order meals on short flights?
No, meal pre-ordering is only available on flights lasting 3 hours or longer. Short flights don’t offer pre-order meal services.