Here’s a complete guide on how to order a special meal on Air Canada.
Know exactly how to order special meals on Air Canada flights – from ordering requirements and deadlines to the complete step-by-step process, with all available options and troubleshooting tips.
Ordering Requirements
| Requirement | Details |
|---|---|
| Ordering Deadline | At least 24 hours before departure (Kosher meals may require more notice) |
| Ordering Methods | Online via “Manage My Booking” or contact Air Canada Reservations |
| Cost | Complimentary – no additional charges |
| Available Options | 12+ special meal types covering dietary, religious, and health requirements |
How to Order Online
- 1
Access Manage My Booking
Visit aircanada.com and click “Manage My Booking”Enter your booking reference number or ticket number, along with your surname and tap on ‘Find’
- 2
Navigate to Passenger Details
Once your booking information is displayed, scroll down to find the passenger details section
- 3
Select Dietary Restrictions
Click on the “Dietary Restrictions” or “MEAL” dropdown area
- 4
Choose and Confirm
From the provided list, select your desired special meal and click “Update” to confirm your selection.
Alternative Ordering Method
Contact Air Canada Reservations directly if you prefer to place your order by phone or require assistance with your selection.
Note: For codeshare flights or flights operated by other airlines, please get in touch with Air Canada Reservations, as online ordering may not be available.
Important Restrictions
24-Hour Deadline: Must be ordered at least 24 hours before departure (Kosher meals may need more time)
Flight Restrictions: Special meals are NOT available on flights offering Air Canada Bistro service
Service Availability: Available on all classes where meal service is offered (excluding Bistro flights)
Troubleshooting
Can’t find the Dietary Restrictions section? Ensure you’re logged into the correct booking and that your flight offers meal service (not Bistro service).
Codeshare or partner airline flights? You must contact Air Canada Reservations directly, as online ordering is not available for these flights.
Need to change your selection? Access “Manage My Booking” again before the 24-hour deadline or contact reservations.
Bottom Line
Air Canada special meals are complimentary but must be ordered at least 24 hours before departure through “Manage My Booking” online or by contacting reservations.
Over 12 options available covering dietary, religious, and health requirements – not available on Air Canada Bistro flights.
